Yes, a current business relationship is not required to retain us as your collection agent.

The majority of fees charged are either 18% or 22%. Our complete fee schedule is displayed during the claim placement process.

Seafax has been offering collection services to the food industry for over a quarter century.  Our industry leverage and expertise affords us a unique position in the commercial collection field.

Seafax’s extensive database and our ability to communicate with and obtain critical information from thousands of industry contacts makes Seafax Collections the most effective debt recovery tool available.

Complete a claim form and return it to our office via fax or email.  Claims can also be placed online.

In order to place a claim, you need either a statement of account or invoices.

If available, the following will also assist with our collection efforts:

• Returned Checks included in the amount placed
• Credit Application/Personal Guarantee
• Proof of Delivery
• Relevant Correspondence

Successful collections are often completed within several days. Client remittances will be tendered in as quickly as 3 business days depending on the debtor's form of payment. We confirm in writing when we recover your money and when our remittance payment will be made to you.

Yes, we have agents in the field every week and try as often as possible to make unannounced face-to-face collection visits.

A claim should be placed when meaningful changes in the debtor's normal course of business are observed. They might include:

• Returned check activity
• Employee turnover or consultants being retained
• Debtor avoiding contact
• Recorded message repeatedly answering calls
• Lack of concern expressed about the past due account
• Hearing statements about needing a loan or having money problems
• Intelligence from the trade supporting financial problems exist

If you wait for the debtor to close or file bankruptcy - it's too late.